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12 Most Cool Ways Trusted Advisors Are Like Superheroes.

12 Most Cool Ways Trusted Advisors Are Like Superheroes.

We’ve made a study of learning from and about Trusted Advisors over the last few years. We’ve spoken to many a client and colleague to see what separates Trusted Advisors from the rest of the pack. All in all, we’ve learned that success springs more from design and not by luck, mainly due to a consistent set of behaviors. We thought our observations were worth sharing with you. You no doubt have spotted some of these super hero qualities in your business meetings.

1. Trusted Advisors are not self referential

We see many LinkedIn profiles these days with the Trusted Advisor title which is rather like calling yourself beautiful. Trusted Advisor is an earned title and one should never refer to one’s self as such. Just as Lois Lane looked to Superman as her hero, your audience/network/clients determine if you really are one.

2. Not everyone is a Trusted Advisor

Not everyone is Captain America and not everyone actually is a Trusted Advisor. Some people have it in their DNA and yet others go through intensive training to break their bad habits and learn some of the Trusted Advisor fundamentals.

3. Listening is an underrated skill set

Trusted Advisors are awesome listeners. If this were a super hero talent, it would be in the form of an enormous ear. They listen so well for the obvious cues and the very subtle cues that they are able to repeat both verbatim. And it’s hearing the subtle cues that set these people apart from the rest.

4. They ask insightful questions

If Amir had his way, Columbo would have been classified as super hero for his questioning skills. Trusted Advisors ask great questions and are like a surgeon diagnosing and locating the problem area. Their ability to ask a series of questions to get at the root of the problem quickly set them apart from the mortals.

5. Problem solving is second nature

Like Batman, Trusted Advisors are caped crusaders in the pursuit of wiping out business problems. Thanks to #4, they separate themselves from the pack by solving the problems their questions have identified. Bad advisors ask terrible or irrelevant questions that can get annoying. Batman may have been overly serious, but he was never annoying!

6. They make it rain

Thanks to #3, #4, and #5, their super hero skill is a welcome refreshing rainshower that makes flowers grow and rainbows appear with pots of gold. Because they efficiently separate wheat from chaff, they become very successful very quickly.

7. Trusted Advisors are niche-o-holics

You can’t make Spiderman do what Wonder Woman can do. What made Super Friends an awesome Saturday morning cartoon was that they all banded together to leverage their individual strengths. Trusted Advisors know their #1 skill and leverage it to everyone’s benefit. If someone says they can do it all, we say they might be The Joker!  Beware.

8. Behind every Trusted Advisor is a key mentor

Trusted Advisors like to pay it forward. They typically have at least one person who helped guide and mold them. You’ll recall that Superman always held his father as a role model. And, though not a superhero, Mork had Orson. Trusted Advisors have mentors because they welcome feedback and want to constantly improve their game. It explains why they are very good at what they do.

9. They could eat strategy for breakfast

They strategize a lot almost and we mean a lot. Prior to calls, meetings, they really understand what can impact the deal (both in a positive way and also in a negative way). They understand that planning is a key element of a high success ratio. They dont get in front of a lot of people but when they do, their chances are in their favor. Spiderman didn’t do things blindly!

10. They have bionic vision

Steve Austin had a bionic eye and so do Trusted Advisors. Some of the most successful ones we have worked see almost immediately and from a distance in a meeting whether they can help the customer or not. If they cant, they quickly disqualify themselves and move on which saves a lot of time and energy! This also helps with finding simpatico colleagues.

11. They have sidekicks!

Thanks to #10, they are very good at putting together a list of strategic providers and other complimentary vendors. Bruce Wayne had Alfred and Batman did have Robin, after all!

12. They like to help!

Trusted Advisors accept their roles gladly. Like a super hero, you never hear them resent the awesome responsibility they have. Also like your favorite super hero, they never do it for the accolades. A simple thank you suffices.

Are you doing any of the above? Do you have a person in your network whom you think embodies super hero qualities?  If so, send them this post with our compliments! And, please introduce us to them. We’d love to shake their hands.

Featured image courtesy of Charles Van den Broek licensed via creative commons.

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678 Partners

http://678partners.com

678 Partners helps senior executives find the revenue they didn’t know they had. Amir Rafizadeh, the Network Sommelier, creates customized strategic business development for his clients much like how one pairs a wine with a great meal. Over the past two decades, Amir has developed and mastered advanced rainmaker strategies that can create incremental revenue for his clients. Parissa Behnia, the Idea Chef, helps companies whip up meals in their marketing kitchens that delight customer appetites and make them come back for more. Her irrepressible imagination and strategic mindset are the salt and pepper of her business arsenal and are tools that can be applied to many industries.

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JeffAtl 6 pts

This is an excellent list. From my experience, #8 is hard to find. #1 made me laugh in agreement. Every "Trusted Advisor" should keep a copy of this article in plain sight on their desk to remind themselves of these points.

wadvisor 20 pts

JeffAtl Thanks for stopping by Jeff. Appreciate your comments. #8 can be a important decision so you are absolutely right about it being hard to find a good mentor. #1 seems to be happening a lot so we were smiling (and laughing) as we writing that one. Have a great one!

d_parker_art 7 pts

Thanks folks - this is very refreshing - I appreciate your posting your thoughts.

wadvisor 20 pts

d_parker_art Thanks for stopping by David. We appreciate it. Thought you might like it.

SpencerConnect 7 pts

I really like your post regarding "Trusted Advisor." The term “Trusted Advisor” has become so overused it has become trite. As an example, when I was working as a stockbroker, I would occasionally say, “trust me.” A client broke me of that habit when he asked if he shouldn’t have trusted me before.

You can now bridge that to the postings of “Trusted Advisor.” By who? Why? “Oh you’re a trusted advisor? Nice to meet you! Let me tell you everything, and I mean everything going on in my professional and personal life! It is great to finally find you and now have a Trusted Advisor!”

Right now I really don’t have a trusted advisor. I do ask for advice, constantly. But it has become more of a survey, than turning to one source. Here is why:

+ There are those who I thought were "Trusted Advisors," and disappeared when things got tough.

+ There are those who when they offer advice; I do the opposite and things seem to work out.

+ There are the “Two Face” (Batman villain) "Trusted Advisors." The moment you trust them, they use the information against you for their own benefit.

Again, excellent commentary on what has become a very, very trite self description.

wadvisor 20 pts

SpencerConnect Thanks for taking the time for bringing your perspective Spencer. We really value your input. Agree 100% of the title and term specifically in the last few years. The genuine and true Trusted Advisors will be there thick and thin.

SpencerConnect 7 pts

AND neither you nor they will call themselves a "Trusted Advisor." The appropriate term will be "a very good, and trusted friend." wadvisor

wadvisor 20 pts

SpencerConnect 100% agree with that statement. Well said :)

tamcdonald 26 pts

Just by the way this was written, it is very apparent it was written by superheros!

wadvisor 20 pts

tamcdonald Thanks Tim, Wonder Woman (aka Parissa) has much more strength than the Dare Devil (aka Amir) :) but this comment coming from the great Tim McDonald (another super hero himself), was awesome. THANK YOU! :)

pbehnia 73 pts

tamcdonald Don't make a girl blush - thanks for your support!

tomdrector 8 pts

Trusted Advisors are not what you call yourself; its earned over time. You have captured the essence of the concept in your 12 elements. Bravo!

wadvisor 20 pts

tomdrector Thanks for your comments Tom. I saw your email response and pictured your comments word for word. Talk to you soon.

pbehnia 73 pts

tomdrector Thanks for your comments!

wadvisor 20 pts

TomRubin Thanks for stopping by Tom and I am glad that you liked it.

CharlesHGreen 10 pts

As a co-author of The Trusted Advisor, I think I can credibly say:

Great List!

Every one belongs on there, they all play a role, very well done. But if I had to pick just a few, I'd underscore your numbers 1, 3, 4 and 8.

And if you really really pushed me to pick one, it would be your number 3. There is so much to be said about listening--it really is powerful enough to be tops on your (most excellent) list.

Thanks for the pleasure of reading!

Charles H. Green

Trusted Advisor Associates

charleshgreen

wadvisor 20 pts

CharlesHGreencharleshgreen Thanks for stopping by Charles. Actually my partner Parissa handed me your book a while back :) Its a great pleasure to have you here. Your book was a great read. We would recommend it to anyone.

CharlesHGreen 10 pts

wadvisor Thanks then to both of you! Glad you liked it.

And while I'm here, let me add a few props to your comment to Shawmu's comment. One of the rules we suggest is never use the phrase to describe yourself; not in your ad copy, not in your website, not in language. It's a great thing to talk about, and a wonderful compliment when someone says it about you. but calling yourself a trusted advisor is like bragging that you just won the "most humble" award.

I'd go so far as to say if someone calls him- or herself a trusted advisor, they just contradicted themselves; if someone tells you they are your trusted advisor, walk away; and if they say they want to be your trusted advisor--run. That may sound a little extreme to some, but I think you were right to put it right up front.

Thanks again,

Charlie Green

wadvisor 20 pts

CharlesHGreen What a great addition Charlie, really appreciate your insight. We have been hearing (on a regular basis) "I am someones Trusted Advisor" and many times we also hear "I want to be your Trusted Advisor". Sure thing my friend :)

We have been hearing this for many years, so we decided to post it here at 12 most! Loved your comments about walking away, especially the running away part.

pbehnia 73 pts

CharlesHGreencharleshgreen To echo Amir, thanks so much for stopping by. We're very flattered!

wadvisor 20 pts

Not to forget @westfallonline, @LewisPoretz, @Harrie_R, @Milaspage for RTing our @12Most post today. Thank you Thank you to all from Parissa and I.

wadvisor 20 pts

BIG thanks to @Thriving_It, @tedcoine, @addondata, @TroyClaus, @mistygirlph, @2cre8 for stopping by our @12Most post today, Thank YOU from both Parissa and myself

wadvisor 20 pts

Big THANK YOU to @katerendall, @TobeyDeys, @tbxresource, @TedRubin, @LisaCardalico, @catpoetry 4 RTing our @12Most post today, Parissa and I appreciate you taking the time to visit our post today.

wadvisor 20 pts

Thanks to @PaulBiedermann, @danperezfilms, @theKATsimpson, @swagclub, @BoBarronCCIM, @trustdiva, @YouTernMark for RTing our post today. We appreciate you stopping by.

shawmu 42 pts

What a great analogy of Super Friends. The Wonder Twins certainly had endless supply of playing off each others strengths. Just imagine the rich analogies of one twin taking the form of water while the other takes the form of an elephant.

I digress...

I like the Trusted Advisor message. It's hard to take serious someone waving their arms screaming "look at me, I'm your trusted advisor."

wadvisor 20 pts

shawmu Whats interesting is that we hear that all the time from our clients that someone approaches them and says, "I'm your trusted advisor" and 99.9% of the time its "yeah right". It was funny Parissa and I were in a meeting several weeks ago and someone said that and Parissa and I were looking at each other smiling. Thanks for stopping by Shawn.

prosperitygal 90 pts

I chuckled when I read the headline as a very good friend of mine with great genius, called his company Media Heros.

People love helping each other. I say pick your trusted advisors by their fruit. A great spiritual mentor once taught me about not expecting green fruit to be ready to eat.

Conversation from Twitter

mandosally
mandosally

12most These are my most trusted advisors! http:\/\/t.co\/nfJH9vKA

parissab
parissab

AndreaPHowe thank you for the RT

AndreaPHowe
AndreaPHowe

parissab You are most welcome

ManInBlackNY
ManInBlackNY

gina_romero YW!

cokezkpdfn4
cokezkpdfn4

addondata http://goo.gl/XbMsU

sodinitjifp7
sodinitjifp7

troyclaus http://xrl.us/bk34tc

patrickcarey
patrickcarey

tedcoine 12most I love it! If you are customer facing, you should do everything in your power and strive to be "Trusted".

macybgakw8
macybgakw8

paigeworthy http://goo.gl/Y7ilD

gina_romero
gina_romero

alyssaaldersley twitter is just so alive at this time on both sides of the world!

alyssaaldersley
alyssaaldersley

gina_romero I've noticed you tweeting into the small hours but I can see why you need to. Tricky. I hope you squeeze in some sleep!

gina_romero
gina_romero

alyssaaldersley hectic! It's 10 to 11pm here in Singapore & I'm just trying to wind down but this is when my Twitter stream is busy :-)

alyssaaldersley
alyssaaldersley

gina_romero Loved it anyway and then it became perfect. How's your day?

gina_romero
gina_romero

alyssaaldersley it's a good one isn't it! :-)

gina_romero
gina_romero

ManInBlackNY cheers for the RT Jason!

MrKeenan
MrKeenan

angelamaiers me too! So what's your 'Why'?

AngelaMaiers
AngelaMaiers

MrKeenan one of my favorite talks!

MrKeenan
MrKeenan

angelamaiers What is your 'why'? (watching Simon Sinek's TED talk)

earpseavxtx1
earpseavxtx1

wadvisor http://goo.gl/6973z

catpoetry
catpoetry

ohtinytony right? Thanks for the rt.

ohtinytony
ohtinytony

Nailed it. RT catpoetry 8. Behind every Trusted Advisor is a key mentor. bit.ly/og8L8F

catpoetry
catpoetry

rt: tedrubin 12 Most Cool Ways Trusted Advisors Are Like Superheroes. http://t.co/ihHYYZ5 via 12most