12 Most Essential Leadership Traits
It’s easy to spot a clueless leader, someone with so little skill and aptitude for the job it’s painful for the people who work for him or her. If current reports on employment trends are to be believed – and I think they are – more than 80 percent of employees would move to a new job today if they could (and that number comes from a recent survey by Manpower. I did not make it up.)
Why are so many ready to make the jump? They pretty much hate their jobs, and a lot of that has to do with leadership – or lack thereof – at their current places of employment. Yet with hiring sometimes at a standstill or delay, the economy slipping sometimes into a deeper tank and real wages at 70s levels (even the clothes look like the 70s), there’s nowhere to go – and managers know it. That’s why the ever-popular 12 hour day is back, why control freaks are in charge, why training and enrichment sometimes feel like a myth. Don’t even get me started on performance appraisals and raises. So last millennium. We have hope that the economy will make a full recovery so let’s take advantage of this time to empower leaders.
Which leads me to why people frustrated and disheartened by the management at their current jobs need to start thinking about what they are looking for in a leader now. It’s time to reflect on essential leadership traits and build a job hunt/career path around finding an employer/leader with at least seven of these traits. It’s a start.
Here are 12 traits I think are essential:
1. Intelligence – both IQ and EQ
No one wants to work for a dummy. Everyone wants to be in continuous learning mode. Provide a smart platform for your people. When your boss is a bit slow on the uptake it’s difficult to sustain motivation. Worse are those with low emotional intelligence. You can almost forgive someone who’s a bit dull – after all, they were probably born that way – but someone who lacks emotional intelligence – the native ability to manage themselves and their relationships effectively – can crush your soul. The worst.
Leaders should have the gift of focus, and the ability to turn that focus to the right problem at the right time. We’re not talking about how long a person can play Angry Birds without losing a game – we’re talking about someone who knows how to get work done. A leader also needs to get his or her people to focus on the right things. Focusing as an individual requires motivation; focusing a group requires creating a culture of accountability – our next leadership trait.
At the end of the day (don’t you cringe when people say that?) the leader must be the most accountable person in the company. No blaming others (as so many do) for troubles; if it happened on your watch, you’re accountable. So act like it.
This can be intrinsic, when the leader is self-aware, or extrinsic, when the leader is motivated by rewards. If a leader tilts to the former you’re in good shape. If it’s the latter, it’s 1999 all over again.
Part motivation, part focus, part resolve – a leader should be competitive because building a successful business means looking at the competition and deciding to beat them at their own game. Look for a leader who played hockey in college or who takes parts in every women’s leadership marathon known to be – they’re relentless competitors. It’s a long distance race to stay fresh and in the game.
Authenticity is a bit squishy as a leadership attribute, but it’s still important. You can tell when someone is for real, and when they’re faking it. Stay away from the fakers – customers can spot them at 100 years, and the company will go nowhere.
If a leader says he or she will do something, you should be able to trust it will be done. This is not ‘have three drinks and tell them your life story’ trustworthiness – this is trust them to manage the company well.
8. Able to Solve Problems
it’s amazing how many people can’t break a problem down into its component pieces and solve the puzzle. When leaders punt on solving a problem (anyone come to mind from current events?) you can be sure they’re an ineffective leader.
9. Able to Delegate
Leaders are not supposed to do all the work themselves. They’re supposed to delegate, and trust employees to follow through. If you think (or hear) a leader is a micromanager, head for the door.
10. Able to Listen
Listening is a lost art. Everyone listens to the first half of a sentence and then starts talking. They miss the point, of course. If a leader tries to trump what you’re saying by hijacking the conversation and making the discussion about them rather than listening to what’s being said, it’s a lost cause. You have our permission to head for the hills.
This trait is so under-rated and not part of the curriculum at top Business-schools, but it’s a critical skill. Turns out leaders really do need to feel your pain (at least insofar as it affects the future of the company.) I’m a believer that compassionate leadership is real and completely possible.
A leader must be resolute. Totally committed to the task at hand, committed to the people who work for you, determined to make it work. Wishy-washy leaders don’t get things done. They leave employees feeling leaderless and confused. Be resolute, or watch employees leave. Do not wait until it’s too late.
Leadership is a responsibility. It’s no joke. What leadership traits do you look for?
Image of The American Worker by Michael Florin Dente, courtesy of Jeff Kubina. Used under creative commons, some rights reserved.