12 Most Necessary Shifts in Leadership Thinking for Today
The current way most leaders and employees work together is outdated and divisive. It alienates employees and managers from one another. Employees accept their paycheck in exchange for time, keep personal interests outside of work, and stay within their defined box.
This relationship enforces a command-and-control hierarchy, even though Charlene Li’s work has shown us that this type of hierarchy is closed and that few ideas from the outside will affect the organization. The current type of most organizations is closely guarded and there is little room for employees to share ideas.
It’s time for a shift.
For businesses and organizations to succeed in today’s complex world, the command-and-control hierarchy must disappear. It triggers restrictive expectations that limit employees’ exploration and implementation of fresh ideas.
Here are 12 alternative leadership ideas to consider:
1. Foster community
The workplace is a community. In a community, people share a common attitude towards its purpose. In healthy communities, the people internalize the identity as part of their own. There is joint ownership of what the community creates. People are willing to contribute and help others. We need more leaders to help make this shift away from silos, turfs, and extreme individuality dominate in our work places.
2. Know your “Selfless-Why”
At a base level, we work to survive. However, that doesn’t need to be the only reason to work. Your work can be an extension of your desire to help others experience success and satisfaction from their efforts. Identify your “Selfless-Why.” It’s the reason you arrive at work to do good things. It’s bigger than you. It requires help from others.
3. Create an environment of optimism
Managers have a responsibility to create a working environment that enables employees to contribute their talents and do their best work. An environment of optimism helps do that. Predominate beliefs include (1) things are possible, (2) what I do matters, (3) work can be a source of joy, and (4) employees’ passions should be harnessed.
4. Redefine achievement
Achievement at work has a variety of meanings for employees. Research has repeatedly shown that for employees it’s not more money. Managers seem stuck on the belief that it is. Employees want to contribute and make a difference. They want meaningful work. Shift your leadership to help make that happen.
5. Get to know the whole person
Businesses don’t run themselves on the numbers captured in the financial statements. Those numbers are generated by the hard work of people, people who have hopes and aspirations. We need more leaders to understand their employees’ hopes and aspirations. When we are understood, we want to give more of ourselves.
6. Know your personal values
When you know what you value in life and in people, then clarity emerges. The clarity typically centers on the quality of life and relationships. That clarity reveals that the significance of helping others is far more enriching than satisfying one’s own needs. Just imagine how that can strengthen relationships at work.
7. Help your peers just because
Remember those silos I just mentioned? A good way to tear them down is to offer your support to a peer. Offer support because it’s the right thing for everyone, no agenda. Then, stand back and watch the silos fall.
8. Link profit and people
When I talk with financially-minded people, which is often, rarely does the conversation include how people will be affected by their financial analysis. We need more leaders who can link profit focused conversations to also include workforce implications. However, it’s not how do we get “those people” to do what we need. The shift is about the potential implications and how do I help my community navigate the changes?
9. Encourage more
The cynicism in organizations is thick. The needed shift is not to succumb to it, but rather to act in defiance of it. Encourage employees to apply their talents. Put employees on projects that tap into their passions. Have conversations about failures and help them pull lessons from them.
10. Adopt a “Green Mentality”
A colleague once said about professional development: “If you’re ripe you’re rotting; if you’re green you’re growing.” Professional development never ends. A green mentality keeps your mind sharp and your skills fresh.
11. Partner better
Stop rushing your thinking or your work. Make time in your calendar to read, prepare ideas, review documents at least a day before the meeting. Your partnership with others will improve because you are better prepared, so your questions and ideas will be stronger. Read Seth Godin’s view on this issue.
12. Make work satisfying
If you begin to do any of the items in this list, you will help to make work satisfying for others and yourself.
Paychecks are important. Meaningful relationships between leaders, employees, and their paychecks will be even more valuable.
"Work can be a source of joy" .... yes! And to communicate this, and have people get it is mighty work. Love Godin's point, and the point he makes in Tribes I think it is about work being the opportunity to do art.
I'm inspired by this, thanks so much Shawn!
This is genuinely a great post, Shawn. Great thoughts, clearly summarized. Really nice. Thank you!
It's all about instilling that company culture, so you do not end up with "Employees accept their paycheck in exchange for time". Been part of both work environments, and people much prefer coming into a company culture that exhibits the traits you describe above.
I like the new twist on "Going Green" ;)
dbvickery Brian, here's to going and staying green! And here's to dismantiling the transactional exchange between employers and employees.
Great thinking Shawn. By evoloution or design, the working day is now less 9-to-5 and more "as/when needed". Mobile, the Web and other technologies have blurred the line between work/home life and business leaders must definately re-think their commitment to employee's mental, physical and emotional well-being to gain/maintain a competitive advantage.
samfiorellasamfiorella Sam, good points. I suspect that the "work anywhere" reality will grow in prominence in the coming years. Too many technical advances have made it silly to refute as rubbish.
So many great points here Shawn! I take away that "Leadership is People" and until those people are front and center in the process the act of leadership will be skewed. Cheers!
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danielnewmanUVdanielnewmanuv Dan, sometimes the obvious is the most difficult to see. Always appreciate your support.
Excellent post and great tips for a holistic approach to management - love it!
ProjectQuinn Thank you for swinging by to read and comment.
Nice list. My fav is #10, Adopt a Green Mentality. Nice sentiment.
donfred Don, thank you for stopping by and commenting.
These are excellent, Shawn! All of them, in the end, could be traced back to a single theme: in the 21st century, effective leadership is all built around service. Those who resist this, with command-and-control defaults, simply will vanish into the dustbin of history (to borrow an enduring phrase). The ethical and the practical are, increasingly, one.....
jmstrock James, excellent point about ethical and practical increasingly becoming one. Makes sense given the interconnectedness through technology where anything shared can be instantly read or heard. Also the social trends influencing and shaping our worldview lends itself to the two being paired.
Great to have your perspective here, James. Be well.
Shawn
I see some folks laugh off #5 as being a waste of time (and by extension, money). They couldn't be more wrong and you right.
Wait until this market improves. Our investments in people will be so worth it!
Nice post!
Biebertbiebert Aaron, I read the other day that some businesses are showing more interest in potential employees' impact on society. How's that for knowing the whole person! I'm with you...let's do the right things know and reap the benefits. Heck, the benefits have instant success AND long term ones, too.
Oh Shawn, you write the best darned posts!!
I think this is a brilliant post, and I'll tell you just one of the reasons why I feel that way - people are used to talking about nurturing relationships in the online world now. There's the whole, "Be available," "Give to get," "Be helpful," etc. But there isn't as much talk (not nearly so) about doing those same things in the great big offline world. Not only do you point out great ways to do that, but you also point out the benefits.
Fantastic job! As always!
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margieclaymanmargieclayman Margie, Good observation on the parallels between online and offline. Very indicative of our times, eh? And thank you for such kind words.
Shawn, There is a shift underway in the way you do (and should) lead today, and your post highlights many of the changes leaders need to embrace. The one I would add is "listen to understand." This may be pulling from the classic Covey habits, but it is even more essential in today's environment. Thanks for your insghts! Jon
ThinDifferencethindifference Jon, the quote you reference is one I recall when I'm in a confrontational or potentially in such a situation. It reminds me to think of the other person first. Great for defusing situations in a manner that is truly genuine when done with the intent to mend fences or help.
I love this list... My personal #13 is "If at first you don't succeed..." - I say this because lists like this can be intimidating to the newbie. We all try and we all fail. And sometimes, we fail spectacularly. It's important to show ourselves and others that though there are stumbles, there are also moments of greatness.
pbehnia @parissab Parissa, great observation on how overwhelming a list like this can be to new leaders. In fact several of the items on this list are a culmination of self-inquiry, failures, successes. One area I encourage newbies is to start the work of identifying personal values - actually writing and defining them. Second, begin the exploration into one's selfless-why. These become the anchor in the rough waters that come with management/leadership.
Be well.
Shawn









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