12 Most Annoying Wine Tasting Room Happenings

12 Most Annoying Wine Tasting Room Happenings

As someone who has visited roughly 150 different tasting rooms hundreds of times, I’ve started noticing the things that can be irritating, frustrating, or annoying. I know everyone has their own thoughts on what a wine tasting room should be like. From the experience, to the employees, to the customers, it can all affect your experience but I’m going to get into some of the things that annoy many folks, on both sides of the tasting room counter.

The 12 most annoying things that happen in wine tasting rooms are…

1. When the tasting room staff touches the rim of your wine glass with their hands, the wine bottle, or anything else. My mouth goes there so don’t put cooties on it.

2. When the wine glasses are not properly cleaned to begin with.

3. When the tasting room smells bad, strange, or strong enough that it affects the wine.

4. When the staff does not have any personality. I know this can be up to perception but I feel like I’m pretty accepting of people, and I have seen some real duds.

5. When the staff has TOO much personality and doesn’t stop talking… I’ve run into this as well.

6. When the employees of the tasting room talk negatively about other wineries in the area… FAIL!

7. Staff can’t pronounce varietals right or don’t know what’s in blends.

8. When the wine tasters act like they know more about wine than anyone in the room… get over it, wine = fun!

9. When the wine tasters come to the tasting room drunk… know your limits.

10. When wine tasters tell the tasting room staff that the wine isn’t good, save it for yourself.

11. When tasters aren’t aware of other people’s space… make room for others and stop bumping me!

12. When tasters bring kids to the tasting room with them BUT can’t control them… bad idea.

These are just a few of the things my wife and I have noticed over the last five years but I know there are SO many more issues on both sides of the tasting counter. This post is meant to make wine lovers, pourers and tasters alike, look in the mirror and see what WE can do to make the overall experience better for those around us.

What would you add? Did I include something that is NOT fair? Let me know winos!! Cheers!

Featured image courtesy of Basial via Creative Commons.

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Matthew Browne

http://www.matthewliberty.com

Matt is living the California dream with his wife Annie; they live on the Central Coast where they love to adventure and strive to make a dent in their online and off line communities! Being in the heart of California wine country, Matt & Annie take advantage of the all the sunshine and wine experiences available to them. Matt is a social media enthusiast with lots of Twitter and Facebook experience and heading over to Google+ as well. Matt has spent two years blogging at Hoot 'n Annie, a lifestyle blog and at an opinion and motivational blog. He's been a business owner for 6+ years and enjoys the independence that this brings.

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20 comments
Winepleasures
Winepleasures

Just like to pick up on point 5 as we recently gave a paper at the International Wine Tourism Conference on Gag the wine tour guide and let the customers do the talking. It uses discourse analisis to see just how much talking is done by the guide, why and how to reverse the situation and get the wine lovers to do most of the talking. http://www.iwinetc.com/wp-content/uploads/2012/03/Gag-the-Wine-Maker-Speaker-notes.pdf

MatthewLiberty
MatthewLiberty

 @Winepleasures Thanks for sharing the link, I will take a look. Overall, I think there is a fine line...the winery staff should absolutely talk...but they need to let the customer dictate how much talking they should actually do. Cheers!

dabarlow
dabarlow

Like this list, will need to be more observant next time I go wine tasting.

MatthewLiberty
MatthewLiberty

 @dabarlow That's what this life is all about Denise...we all need to be observant and be aware of what we're doing and how it may be affecting others!! Cheers to ya!!

dbvickery
dbvickery

I could see where all of those would be annoying, Matt - and you can say #6 applies to just about any company. Focus on what you do well...even focus on the characteristics that you know make you better than your competitors...but don't bash your competition. Of course, I can't stand negative political campaigns either ;)

MatthewLiberty
MatthewLiberty like.author.displayName 1 Like

 @dbvickery LOL...negative political campaigns, what's the point? Rather than pointing out why you think "that guy" sucks, you should be pointing out what you are going to do to make things better. Anyways, thanks man, much appreciated! Cheers!

WineEveryday
WineEveryday

Nice list Mat, I've seen so many tasting room faux pas ~ & this list sums them up! Cheers!

MatthewLiberty
MatthewLiberty like.author.displayName 1 Like

 @WineEveryday Thank you!! I know there are more we could add to the list but I thought this was a good start! Cheers to you!

Martin D Redmond
Martin D Redmond like.author.displayName 1 Like

I'm a tasting room vet myself.  You've got some get points here.  One of my pet peeves is when you got to a crowded tasting room and people just stand at the bar without making any attempt to let others who are waiting get to the bar for a taste.  If it's crowded, get your taste...step away from the bar so the next person can get their taste.  It makes the tasting experience better for everyone.  Cheers!

MatthewLiberty
MatthewLiberty

 @Martin D Redmond Great point, we notice that a lot in tasting rooms and at events, get your taste and move out of the way. I know a lot of people want to chat with the tasting room staff or the person pouring at the events but it's not fair to keep others from the experience!! Cheers!

Wine Server
Wine Server

When the tasters say they don't like it before even trying it. Or if they say European wine is better than Michigan wine... then why aren't you in Europe?

MatthewLiberty
MatthewLiberty

I think it's good to have thoughts and opinions, but I'm a firm believer in giving everything a try. I dislike it when people say they do not like a certain varietal, when in all truth, every single Syrah for example, is different. Thanks for the comment.

Beverlya
Beverlya

I agree will all of the above, the tasting room staff needs to read this and learn.   Keep up the good work Matt!

DixieLil
DixieLil

 @MatthewLiberty Matt, I've come across rude and annoying in many of the wineries I've visited.  #4 and #7 ring true for me; at one winery, the staff person poured and then proceeded to have a full on conversation with another staff member a foot away from where I was.  So, no questions answered and no feedback received from me.  Bad for sales and customer service. On the positive side, I've had pourers really educate me about their vineyard and wines. When I have a pleasurable experience and I like the wine, I'll buy the bottle.  

MatthewLiberty
MatthewLiberty

 @DixieLil Absolutely Lily...you just spoke the gospel and wineries need to wake up. Even though wine is fun and romantic, it is still a business. The best way to move product is to have a quality product at a fair price and engage & connect with your clientele. Cheers to you, thanks for the comment!!

reneedobbs
reneedobbs

When the tasting room staff pours a taste and then walks away like they do not want to be bothered. They need to be there to answer questions and help.

MatthewLiberty
MatthewLiberty

 @reneedobbs Amen to that Renee, not only to answer questions but to engage with the consumer, that is how you sell!! Cheers!

Buy Wine Online
Buy Wine Online

Fun article - I can't claim the same level of experience but I think you'd be hard placed to beat the tasting I experienced in Cyprus last year - One glass, 6 wines and green olives to accompany !! no names no pack drill !!

MatthewLiberty
MatthewLiberty

 @Buy Wine Online Anytime you have a great wine tasting experience it's a win! I truly think that having properly trained staff in a tasting room is a must...often times the training is overlooked because wine is fun, but at the end of the day it is still a business. Cheers!

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