12 Most Powerful Ways to Create Facebook Engagement

12 Most Powerful Ways to Create Facebook Engagement

Social media is an excellent tool for building your business, and many business professionals have learned the value of reaching out with their message through a Facebook fan page. By making your site a destination for timely information and engaging interaction, you increase business opportunities and boost your recognition factor.

1. Set up an attractive timeline

Facebook is a visual medium. Make sure your page includes links to webinars that you have conducted, upcoming events you are hosting, YouTube videos, as well as in-depth information about products and services.

2. Keep it fresh

Post daily and keep your content fresh and relevant. Change up your posts by using images, links, video and other media to monitor what works best in your community.

3. Maximize your marketing value

Use your cover image as a marketing tool, but be mindful of Facebook’s strict cover image guidelines. The cover image allows you to display a photo that is unique to your business, including anything from your “fan of the month” to an upcoming product or event. You also want to update your cover frequently to keep your page fun and interesting.

4. Use images to draw fans in

As Pinterest has proven, consumers love eye candy. Use images that are a banquet for the eyes. The goal here is to choose a beautiful photograph that will immediately intrigue and delight the eye.

5. Put in the time

It is a given that receiving comments, likes and shares are the goal of your page, so make it a priority to put time and effort into the construction of each post. Hopping on Facebook and throwing up a quick post is not a marketing strategy.

6. Engagement is an active sport

Visit your page frequently and actively connect with your fans. Engaging daily with your community is the quickest and most effective way to build trust and credibility.

7. Create conversation starters

Invite feedback by asking open ended questions that can lead to long and lively discussions. Ask for responses — simply ending your message with a “what do you think?” or “do you agree?” can often get the party started.

8. Build a following by “going viral”

The multiplication possibilities via Facebook are similar to the magic of compound interest. Here’s how it works: When your friends and fans repost and comment on your page, the information spreads to their friends’ lists, and can be picked up repeatedly by another “generation” of friends. In that manner, the reach of your message can be unlimited. This is the Facebook version of “going viral.”

9. Make it easy to react

The more entertaining your posts are and the easier they are to react to (think short and sweet), the more likely it becomes that your reach will naturally expand through multiple re-postings. Use “yes or no” and “this or that” type questions to allow fans to quickly react without having to think through a long response.

10. Inject humor into your page

A humorous message that makes your community laugh will often engage an audience in a way that keeps readers coming back. If people look forward to your posts, it is a hook that strengthens the ties to your page. Just be careful when using humor and keep it appropriate for your audience.

11. Use testimonials

Testimonials extolling the virtues of your business go a long way in building credibility. Do not discount the power past client testimonials have in adding social proof to your sales and service claims.

12. Be responsive

Always monitor your fan page so that you can respond to questions and comments quickly. It keeps the discussion and interest up, shows appreciation for those who are reaching out to you, and is the ideal opportunity to engage with new people.

Facebook is about connecting socially and can be a powerful networking tool if you focus your efforts on building and maintaining an entertainingly informative fan page. I would love to hear how you are using Facebook in your business. Comment and share below!

Featured image courtesy of Flabber DeGasky via Creative Commons.


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Rebekah Radice

http://rebekahradice.com/

Rebekah is the Manager of Industry Engagement for Better Homes and Gardens® Real Estate and serves as “the voice” behind the brand. As someone that manages social media on a daily basis, her goal is to help you stop those time sucking activities and maximize, prioritize and monetize your online efforts!

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34 comments
RebekahRadice
RebekahRadice

@rzive Thanks Ruth! Love your new site and of course the always excellent content. Congrats on the exciting new venture!!

RebekahRadice
RebekahRadice

@denisewakeman Thanks for sharing my post Denise! Hope you're having a great weekend!

RebekahSchulzJackson
RebekahSchulzJackson

@Rebekah Radice What do you do when your open-ended questions totally tank? On the parenting ministry FB page I manage, we get anywhere from 5-40 likes on our "daily thoughts" posts, but open-ended questions are ignored completely! Any advice?

Also, great name. ;-)

dbvickery
dbvickery

I definitely like injecting humor, Rebekah. I agree that engagement is DEFINITELY an active sport, and folks sure love to engage with pictures. In fact, I get a lot more engagement on funny pictures than I do on any discussion of social media monitoring and sentiment analysis.

In a lot of cases, folks just want to be engaged and entertained. Hopefully, that continues to build enough relationship for them to give our solutions a try!

12Most
12Most

@RebekahRadice We think you are pretty awesome too!

RebekahRadice
RebekahRadice

@paulbiedermann Thank you Paul! Just submitted my next @12Most post last night! Super excited to be a part of such an amazing community!

MartinaMcGowan
MartinaMcGowan

@lkthroughsocial @MartinaMcGowan @RebekahRadice @12Most thanks Paul

susansilver
susansilver

Facebook marketing is the one thing I have never been able to get into too. It works wonders for my friends, but I am never quite sure where to jump in. What resources do you suggest for someone who want to learn more about it?

RebekahRadice
RebekahRadice

@bridgetlbrandt Thanks Bridget! Was there anything you think I missed on that list?

bridgetlbrandt
bridgetlbrandt

@RebekahRadice Loved it, the only thing I would add is to use forms to capture information about your fans. Great post.

RebekahRadice
RebekahRadice

@summit_pa Thanks for sharing Louisa! Have a great weekend!

RebekahRadice
RebekahRadice

@donna_tribe Thanks Donna! So what's on your agenda this weekend...antiquing or just relaxing?

donnamerrilltribe
donnamerrilltribe

Hi Rebekah,  What a great outline you have done!  Facebook can be powerful if you engage with people the correct way.  The above just shows you how to do it.   Of course you mentioned the guidelines to follow and that is so important.

I like to inject humor. We cannot put out all business messages, because it will get boring.  Sharing and commenting on others will get you a long way.  I like to engage with folks on the social platforms.

Thanks for this awesome post.

Donna

Rebekah Radice
Rebekah Radice

@donnamerrilltribe Totally agree with you Donna. You can't keep fans interested if you're only there to sell. People want to connect with people, not a brand or business.  All business and no fun will have people running for the door (or 'unlike' button).

Susannah75
Susannah75

Should posts always be related to the business/product or do you think you can get good levels of engagement by using other non-related material?

Rebekah Radice
Rebekah Radice

@Susannah75 I don't think they should all be business related Susannah. You should add in fun and entertaining posts as well to change it up and keep your fan base engaged. In my opinion, all 'shop' talk gets pretty boring and will turn your fans off pretty quick.

RebekahRadice
RebekahRadice

@PegFitzpatrick Thanks Peg! Glad to see ya back from your trip. How was Paris? Looked fab!

PegFitzpatrick
PegFitzpatrick

@RebekahRadice I had a great time, thanks! I have lots of photos to load and share. How are you?

Erica Lane
Erica Lane like.author.displayName 1 Like

Thanks for this hit list Rebekah!  I will definitely be using it to become more engaged on Facebook.

SocialGamePlan
SocialGamePlan like.author.displayName 1 Like

Great suggestions!  I would place a lot of emphasis on the use of images (and video) as that content definitely gets more interaction than a typical link/text update.

Rebekah Radice
Rebekah Radice like.author.displayName 1 Like

@SocialGamePlan Thank you! I would completely agree on the use of images. I have found that they drive far more engagement than any other type of post, but that will depend on audience. The important part about that is to monitor your progress and identify what resonates with your community.

jcmdesigns
jcmdesigns

How do you recommend using testimonials? -Jane

Rebekah Radice
Rebekah Radice

@jcmdesigns Hi Jane! There are many ways to use testimonials on Facebook. If your past clients are willing, video is a great option. Recording their testimonial is a great way to share a third party recommendation. You can then put it on YouTube and use it in your newsletter, emails or on your blog or website. You could also create an app (formerly tabs) on your Facebook page and highlight those testimonials on their own page.

I hope those ideas help!

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