Doug Rice

Doug Rice is the Small Business Storyteller, a writer who helps small business people develop content for web pages, blog posts, newsletters, white papers, and more. He is an avid reader, a coffee snob, and a lover of all things business and marketing. On his blog, Doug writes regularly on issues related to small business marketing.

Doug Rice's Posts:

12 Most Effective Social Media Automation Tools for Business

Posted by on Mar 27, 2012 in Blog, Digital & Online, Media, Social Media & Blogging, Technology | 183 comments

Few would sanely argue today that social media for business is a waste of time. It’s the most cost-effective and direct means of...

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12 Most Timely Things to Know about the Facebook Page Redesign

Posted by on Mar 20, 2012 in Blog, Digital & Online, Media, Social Media & Blogging | 36 comments

Oh no! Facebook is changing! Wait, doesn’t that happen all of the time? Okay, so maybe this change is a little more substantial than...

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12 Most Efficient Uses of Your Commuting Time

Posted by on Mar 13, 2012 in Blog, Business, Inspiration | 31 comments

If you’re like me, you spend a lot of time driving. Whether you are simply going to and from work or you are going to meetings or sales...

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12 Most Useful Free iPhone Apps for Business

Posted by on Mar 6, 2012 in Blog, Business, Communication, Digital & Online, Media, Technology, Technology | 12 comments

Yes, the iPhone is the perfect medium of endless entertainment. Angry Birds is addicting. Pandora is a music fan’s paradise. And who...

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12 Most Caffeinated Customer Service Lessons from Starbucks

Posted by on Feb 28, 2012 in Blog, Business, Customer Service | 17 comments

Starbucks is one of the most talked-about companies in history. There is practically a whole genre of literature devoted to the company....

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12 Most Compelling Free eBooks by Business Bloggers

Posted by on Feb 21, 2012 in Blog, Business, Customer Service, Education and training, Entrepreneurship, Inspiration, Professional & Personal Development, Sales & Marketing | 46 comments

In the past few years, eBooks have been a very popular method among online authorities for promoting themselves and the great work that...

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12 Most Beneficial Ways for Businesses to Engage on Twitter

Posted by on Feb 14, 2012 in Blog, Digital & Online, Media, Social Media & Blogging, Technology | 18 comments

Using Twitter for business is nothing new. Medium-sized and larger businesses have been successfully implementing Twitter for years....

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12 Most Unassuming Excuses to Follow Up with Your Customers

Posted by on Feb 7, 2012 in Blog, Business, Communication, Customer Service, Networking, Sales & Marketing | 11 comments

Salespeople often find it difficult to follow up with customers after a meeting. Especially if the meeting ended with uncertainty as to the...

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12 Most Self-Serving Reasons to Value Your Front-Line Workers

Posted by on Jan 31, 2012 in Blog, Business, Mentoring, Networking, Relationships, Talent & Professional Development | 8 comments

Many leaders of organizations pay lip-service to valuing their people. It’s politically correct to show favor for the little guy. But...

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12 Most Debilitating Phrases to Use in Business

Posted by on Jan 24, 2012 in Blog, Business, Communication | 12 comments

The words we use have a more significant effect on our success than we would often like to admit. And we’re creatures of habit—we get...

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