12 Most Helpful Hints for Freelancers

Posted by on Jun 25, 2014 in Blog, Business, Character & Ethics, Customer Service, Entrepreneurship, Home-based business, Networking, Professional & Personal Development, Relationships, Sales & Marketing, Talent & Professional Development | 236 comments

  Most of the freelance talent I draw upon to support my business is comprised of production support (e-pros), photographers and...

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12 Most Delicious Business Tips I Got from Watching Cereal Commercials

Posted by on Jun 23, 2014 in Blog, Business, Communication, Customer Service, Entrepreneurship, Home-based business, Inspiration, Networking, Professional & Personal Development, Sales & Marketing, Talent & Professional Development | 65 comments

  The old cereal commercials from the 70’s and 80’s were good for a lot more than just laying the groundwork for generations of...

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12 Most Conspicuously Absent Things Customers Are Missing From Sales People

Posted by on Jun 6, 2014 in Blog, Business, Communication, Customer Service, Inspiration, Sales & Marketing, Talent & Professional Development | 17 comments

    One of the things I love most about my job is talking with marketers and business owners about their businesses. In the past...

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12 Most Productive Ways to Charm Difficult People

Posted by on Apr 30, 2014 in Blog, Business, Communication, Customer Service, Education and training, Relationships, Talent & Professional Development | 48 comments

  Theodore Roosevelt said “The single most important ingredient of success is knowing how to get along with people.” But...

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12 Most Indispensable Habits for Keeping Your Customers Blissfully Happy

Posted by on Apr 29, 2014 in Blog, Business, Character & Ethics, Customer Service, Entrepreneurship, Home-based business, Professional & Personal Development, Relationships, Sales & Marketing | 8 comments

  Wouldn’t it be awesome if all your customers loved being your customers? They buy all your stuff. They rave about how great you...

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12 Most Winning Customer Service Skills to Create Loyalty

Posted by on Mar 14, 2014 in Blog, Business, Communication, Customer Service, Entrepreneurship, Relationships, Talent & Professional Development | 7 comments

    A world-class customer service experience is more about doing the basics we know in customer service, it requires us to...

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12 Most Valuable Listening Skills

Posted by on Mar 6, 2014 in Blog, Business, Communication, Customer Service, Inspiration, Networking, Relationships, Sales & Marketing, Talent & Professional Development | 10 comments

    Listening is a vital management and leadership activity. Of all the skills we use when we lead our people, it’s vital...

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12 Most Don’t be a Dumbbell Rules for Using the Telephone

Posted by on Nov 5, 2013 in Blog, Business, Communication, Customer Service, Entrepreneurship, Home-based business, Networking, Presenting, Relationships, Sales & Marketing, Talent & Professional Development | 4 comments

Alexander Graham Bell received unfair credit for inventing the telephone, so fair or not, he should take the blame for 137 years of poor...

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12 Most Appealing Boss Behaviors

Posted by on Oct 28, 2013 in Blog, Business, Character & Ethics, Customer Service, Inspiration, Job search, Mentoring, Relationships, Talent & Professional Development | 16 comments

Great bosses, like great coaches, get the most out of their players. If you’re lucky enough to work for one, it means you’ll develop...

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12 Most Winning Ways to Handle Questions When Presenting Over the Phone

Posted by on Sep 26, 2013 in Blog, Business, Communication, Customer Service, Home-based business, Inspiration, Presenting, Relationships, Sales & Marketing, Talent & Professional Development, Technology | 4 comments

Phone presentations have become more common nowadays, whether you pick up the phone to make a sales pitch to a potential client, update the...

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