12 Most Fabulous Fixes for a Failed Launch

12 Most Fabulous Fixes for a Failed Launch

Posted by + on Apr 26, 2013 in Blog, Business, Communication, Customer Service, Entrepreneurship, Home-based business, Inspiration, Professional & Personal Development, Sales & Marketing, Sustainability, Talent & Professional Development, Vision & Strategy | 2 comments

You’ve worked past the procrastination to get your masterpiece done, reversed the curse of “perfectionism” to release it to the...

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12 Most Winning Customer Service Skills to Create Loyalty

12 Most Winning Customer Service Skills to Create Loyalty

Posted by + on Mar 21, 2013 in Blog, Business, Communication, Customer Service, Entrepreneurship, Relationships, Talent & Professional Development | 4 comments

A world-class customer service experience is more about doing the basics we know in customer service, it requires us to change who we are,...

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12 Most Excellently Edible Ways to Thank Customers with Chocolate

12 Most Excellently Edible Ways to Thank Customers with Chocolate

Posted by + on Feb 13, 2013 in Blog, Business, Communication, Customer Service, Entrepreneurship, Inspiration, Networking, Relationships, Sales & Marketing | 1 comment

I have a weakness for chocolate. One of my hobbies is sampling cocoa-based confections from around the world. When I was in high school, my...

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12 Most Profound Quotes from Mark Zuckerberg

12 Most Profound Quotes from Mark Zuckerberg

Posted by + on Jan 15, 2013 in Blog, Business, Character & Ethics, Communication, Customer Service, Entrepreneurship, Inspiration, Networking, Relationships, Technology, Vision & Strategy | 1 comment

Mark Zuckerberg is one of the most interesting and debated people of our generation. He started Facebook at 19 and, even though people...

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12 Most Accumulative Activities to Boost Your Business in Less than 10 Minutes

12 Most Accumulative Activities to Boost Your Business in Less than 10 Minutes

Posted by + on Dec 31, 2012 in Blog, Business, Communication, Customer Service, Entrepreneurship, Home-based business, Inspiration, Networking, Relationships, Sales & Marketing, Talent & Professional Development | 16 comments

I talked with a woman who lived in Haight-Asbury during the 60’s. What she had to tell me was shocking to my romantic notions about the...

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12 Most Standout Ways To Be Likeable

12 Most Standout Ways To Be Likeable

Posted by + on Nov 28, 2012 in Blog, Business, Character & Ethics, Communication, Customer Service, Inspiration, Leadership & Management, Networking, Professional & Personal Development, Relationships, Sales & Marketing, Talent & Professional Development | 3 comments

Being likeable will help you in your job, business, relationships, and life. I interviewed dozens of successful business leaders to...

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12 Most “I Need People Skills” Books on Communication and Building Relationships

12 Most “I Need People Skills” Books on Communication and Building Relationships

Posted by + on Sep 4, 2012 in Blog, Business, Communication, Customer Service, Education and training, Inspiration, Networking, Relationships, Talent & Professional Development | 6 comments

Your career. Your faith. Your hobbies. Your art. Your family. Your life. There is one thing that all of these pieces of you have in common:...

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12 Most Practical Tips to Communicate Effectively on the Job

12 Most Practical Tips to Communicate Effectively on the Job

Posted by + on Aug 30, 2012 in Blog, Business, Communication, Customer Service, Entrepreneurship, Inspiration, Job search, Networking, Presenting, Relationships, Talent & Professional Development | 5 comments

You know that saying about not getting a second chance to make a good first impression when you meet someone? Well, when you’re...

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12 Most Appreciative Ways to Thank Your Customers

12 Most Appreciative Ways to Thank Your Customers

Posted by + on Aug 28, 2012 in Blog, Business, Communication, Customer Service, Entrepreneurship, Home-based business, Networking, Relationships | 11 comments

This may come as a shock, but people like to be shown gratitude. They may not say it. They may not even expect it. But deep down inside,...

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12 Most Powerful Marketing Shifts to Attract Today’s Empowered Buyers

12 Most Powerful Marketing Shifts to Attract Today’s Empowered Buyers

Posted by + on Aug 27, 2012 in Blog, Business, Customer Service, Entrepreneurship, Inspiration, Networking, Relationships, Sales & Marketing, Talent & Professional Development | 11 comments

Today’s B2B buyer is empowered. In fact — B2B is more like B2C than ever before. Why? Because we no longer control the information....

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