12 Most Winning Customer Service Skills to Create Loyalty

Posted by on Mar 14, 2014 in Blog, Business, Communication, Customer Service, Entrepreneurship, Relationships, Talent & Professional Development | 7 comments

    A world-class customer service experience is more about doing the basics we know in customer service, it requires us to...

Read More

12 Most Valuable Listening Skills

Posted by on Mar 6, 2014 in Blog, Business, Communication, Customer Service, Inspiration, Networking, Relationships, Sales & Marketing, Talent & Professional Development | 10 comments

    Listening is a vital management and leadership activity. Of all the skills we use when we lead our people, it’s vital...

Read More

12 Most Don’t be a Dumbbell Rules for Using the Telephone

Posted by on Nov 5, 2013 in Blog, Business, Communication, Customer Service, Entrepreneurship, Home-based business, Networking, Presenting, Relationships, Sales & Marketing, Talent & Professional Development | 4 comments

Alexander Graham Bell received unfair credit for inventing the telephone, so fair or not, he should take the blame for 137 years of poor...

Read More

12 Most Appealing Boss Behaviors

Posted by on Oct 28, 2013 in Blog, Business, Character & Ethics, Customer Service, Inspiration, Job search, Mentoring, Relationships, Talent & Professional Development | 16 comments

Great bosses, like great coaches, get the most out of their players. If you’re lucky enough to work for one, it means you’ll develop...

Read More

12 Most Winning Ways to Handle Questions When Presenting Over the Phone

Posted by on Sep 26, 2013 in Blog, Business, Communication, Customer Service, Home-based business, Inspiration, Presenting, Relationships, Sales & Marketing, Talent & Professional Development, Technology | 4 comments

Phone presentations have become more common nowadays, whether you pick up the phone to make a sales pitch to a potential client, update the...

Read More

12 Most Slimy Marketing Tactics to Avoid, No Matter Who Recommends Them

Posted by on Aug 28, 2013 in Blog, Business, Character & Ethics, Customer Service, Entrepreneurship, Inspiration, Presenting, Professional & Personal Development, Relationships, Sales & Marketing, Sustainability, Talent & Professional Development | 10 comments

You want to run an honest business, right? It’s easy to lose your moral compass when you hear prominent marketers talk up shady marketing...

Read More

12 Most Ultimate Ways for Nonprofits to Engage Their Communities

Posted by on May 28, 2013 in Blog, Business, Communication, Customer Service, Entrepreneurship, Inspiration, Networking, Professional & Personal Development, Relationships, Sustainability, Talent & Professional Development, Technology | 2 comments

Years ago, before social networks and online communities, I worked in the nonprofit sector. When we would come up with ideas for projects...

Read More

12 Most Fabulous Fixes for a Failed Launch

Posted by on Apr 26, 2013 in Blog, Business, Communication, Customer Service, Entrepreneurship, Home-based business, Inspiration, Professional & Personal Development, Sales & Marketing, Sustainability, Talent & Professional Development, Vision & Strategy | 2 comments

You’ve worked past the procrastination to get your masterpiece done, reversed the curse of “perfectionism” to release it to the...

Read More

12 Most Excellently Edible Ways to Thank Customers with Chocolate

Posted by on Feb 13, 2013 in Blog, Business, Communication, Customer Service, Entrepreneurship, Inspiration, Networking, Relationships, Sales & Marketing | 1 comment

I have a weakness for chocolate. One of my hobbies is sampling cocoa-based confections from around the world. When I was in high school, my...

Read More

12 Most Profound Quotes from Mark Zuckerberg

Posted by on Jan 15, 2013 in Blog, Business, Character & Ethics, Communication, Customer Service, Entrepreneurship, Inspiration, Networking, Relationships, Technology, Vision & Strategy | 1 comment

Mark Zuckerberg is one of the most interesting and debated people of our generation. He started Facebook at 19 and, even though people...

Read More
Page 1 of 612345...Last »
Adsense