12 Most Personal B2B Marketing Techniques
All selling is personal: people buy products and services that solve a problem or meet a need they have, and they buy them from people...
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12 Most Productive Ways to Charm Difficult People
Theodore Roosevelt said “The single most important ingredient of success is knowing how to get along with people.” But he...
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12 Most Zealous Competencies of Customer Service Providers
Social media has positioned a magnifying glass on the function of customer service and its providers both large and small. Activities and...
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12 Most Untraditional Ways to Sell Something
Some people believe that “sales” is the only four-letter word with five letters. Selling conjures up many images, and sales...
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12 Most Forgotten Fails in Starbucks History
The Starbucks Corporation has enjoyed a long and profitable history, but certainly not without its share of ups and downs. As with most...
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12 Most Disingenuous Customer Service Phrases
No matter how much is written about how valuable and integral to business success high quality customer service is, some companies still...
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12 Most Caffeinated Customer Service Lessons from Starbucks
Starbucks is one of the most talked-about companies in history. There is practically a whole genre of literature devoted to the company....
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12 Most Compelling Free eBooks by Business Bloggers
In the past few years, eBooks have been a very popular method among online authorities for promoting themselves and the great work that...
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12 Most Potent Questions for B2B to Ask Customers
Search Google for “Sales Tips and Tricks” and you will get a whopping 22,400,000 hits. None of us wants to work any harder than we have...
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12 Most Unassuming Excuses to Follow Up with Your Customers
Salespeople often find it difficult to follow up with customers after a meeting. Especially if the meeting ended with uncertainty as to the...
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