12 Most Intriguing Business Biographies of Our Time

12 Most Intriguing Business Biographies of Our Time

Posted by on May 22, 2012 in Blog, Business, Education and training, Inspiration, Talent & Professional Development | 5 comments

I’m somewhat of an amateur history buff. The stories of how people overcome adversity in trying times and how the world was shaped...

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12 Most Essential Traits to Thrive at Work

12 Most Essential Traits to Thrive at Work

Posted by on May 3, 2012 in Blog, Business, Communication, Education and training, Inspiration, Sustainability, Talent & Professional Development | 6 comments

Any job in the modern economy – where brains trump brawn – have some things in common. These days, we all need these 12 traits to...

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12 Most Productive Ways to Charm Difficult People

12 Most Productive Ways to Charm Difficult People

Posted by on Apr 27, 2012 in Blog, Business, Communication, Customer Service, Education and training, Relationships, Talent & Professional Development | 48 comments

Theodore Roosevelt said “The single most important ingredient of success is knowing how to get along with people.” But he...

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12 Most Zealous Competencies of Customer Service Providers

12 Most Zealous Competencies of Customer Service Providers

Posted by on Apr 23, 2012 in Blog, Business, Customer Service, Education and training, Talent & Professional Development | 11 comments

Social media has positioned a magnifying glass on the function of customer service and its providers both large and small. Activities and...

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12 Most Definitive Two-Letter Words in Business

12 Most Definitive Two-Letter Words in Business

Posted by on Apr 10, 2012 in Blog, Business, Character & Ethics, Communication, Education and training, Entrepreneurship, Inspiration, Professional & Personal Development, Talent & Professional Development | 9 comments

Sometimes, we overcomplicate business. Our vocabulary is stuffed with sophisticated buzzwords that give us the appearance of being...

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12 Most Practical Tips for Surviving an IRS Audit

12 Most Practical Tips for Surviving an IRS Audit

Posted by on Apr 2, 2012 in Blog, Business, Education and training, Finance | 4 comments

Few things inspire fear, angst and all sorts of icky feelings than receiving a letter from your friends at the IRS. I obviously get why...

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12 Most Tongue-in-Cheek Reasons Not to Worry About Your Audience

12 Most Tongue-in-Cheek Reasons Not to Worry About Your Audience

Posted by on Mar 30, 2012 in Blog, Business, Communication, Education and training, Networking, Presenting, Talent & Professional Development | 7 comments

When my clients are nervous about speaking in front of an audience, they tend to exaggerate their own importance to their listeners. Here...

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12 Most Savvy Ways to Get Ahead

12 Most Savvy Ways to Get Ahead

Posted by on Mar 29, 2012 in Blog, Business, Communication, Education and training, Entrepreneurship, Inspiration, Professional & Personal Development, Sustainability, Talent & Professional Development | 10 comments

Blatant, persistent self-promotion puts people off. And it’s never a smart approach for people who want to advance professionally. But in...

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12 Most Jaunty Jumps in a Job Journey

12 Most Jaunty Jumps in a Job Journey

Posted by on Mar 28, 2012 in Blog, Business, Education and training, Job search, Networking | 15 comments

When I look back on my career, I realize I would not trade any of the experiences on the journey. Some jobs built work ethic, some taught...

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12 Most Compelling Free eBooks by Business Bloggers

12 Most Compelling Free eBooks by Business Bloggers

Posted by on Feb 21, 2012 in Blog, Business, Customer Service, Education and training, Entrepreneurship, Inspiration, Professional & Personal Development, Sales & Marketing | 46 comments

In the past few years, eBooks have been a very popular method among online authorities for promoting themselves and the great work that...

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