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Most Recent Articles
12 Most Winning Customer Service Skills to Create Loyalty
A world-class customer service experience is more about doing the basics we know in customer service, it requires us to change who we are,...
Read More12 Most Influential Books to Help Grow Team Leaders
Effective Team Leaders are always looking for ways to inform, inspire, and grow their people. How about books? Business managers, school...
Read More12 Most Victorious “V” Virtues of Great Leaders
“He who knows when he can fight and when he cannot, will be victorious.” ~ Sun Tsu Gotta love a leadership post that starts with a Sun...
Read More12 Most Royally Wrong Ways to Lead (Lessons from Henry VIII)
Henry VIII is one of the most well known kings in history. Famous (or infamous) for marrying six times and starting his own church, Henry...
Read More12 Most Excellently Edible Ways to Thank Customers with Chocolate
I have a weakness for chocolate. One of my hobbies is sampling cocoa-based confections from around the world. When I was in high school, my...
Read More12 Most Dangerous Biases to Consider When Making Business Decisions
You can’t be in business without making decisions. You probably make hundreds of decisions every day, most of which are made quickly...
Read More12 Most Royally Right Ways to Lead (Lessons from Henry VIII)
Henry VIII has been an irresistibly fascinating figure for more than 50 years. He went from a young king who was considered handsome,...
Read More12 Most Ultimate “U” Ultraisms of Uber-Great Leaders
“Life takes on meaning when you become motivated, set goals and charge after them in an unstoppable manner.” ~ Les Brown Successful...
Read More12 Most Out of This World Leadership Lessons from Star Wars
A long time ago, in a galaxy far, far away, a trilogy was born that was so epic people discussed it for years to come. There were explosive...
Read More12 Most Profound Quotes from Mark Zuckerberg
Mark Zuckerberg is one of the most interesting and debated people of our generation. He started Facebook at 19 and, even though people...
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