Most Recent Articles

12 Most Winning Customer Service Skills to Create Loyalty

Posted by + on Mar 21, 2013 in Blog, Business, Communication, Customer Service, Entrepreneurship, Relationships, Talent & Professional Development | 4 comments

A world-class customer service experience is more about doing the basics we know in customer service, it requires us to change who we are,...

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12 Most Influential Books to Help Grow Team Leaders

Posted by + on Mar 15, 2013 in Blog, Business, Leadership & Management, Professional & Personal Development, Talent & Professional Development | 7 comments

Effective Team Leaders are always looking for ways to inform, inspire, and grow their people. How about books? Business managers, school...

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12 Most Victorious “V” Virtues of Great Leaders

Posted by + on Mar 13, 2013 in Blog, Business, Character & Ethics, Entrepreneurship, Inspiration, Leadership & Management, Relationships, Talent & Professional Development, Vision & Strategy | 2 comments

“He who knows when he can fight and when he cannot, will be victorious.” ~ Sun Tsu Gotta love a leadership post that starts with a Sun...

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12 Most Royally Wrong Ways to Lead (Lessons from Henry VIII)

Posted by + on Mar 7, 2013 in Blog, Character & Ethics, Leadership & Management, Professional & Personal Development, Relationships, Talent & Professional Development, Vision & Strategy | 5 comments

Henry VIII is one of the most well known kings in history. Famous (or infamous) for marrying six times and starting his own church, Henry...

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12 Most Excellently Edible Ways to Thank Customers with Chocolate

Posted by + on Feb 13, 2013 in Blog, Business, Communication, Customer Service, Entrepreneurship, Inspiration, Networking, Relationships, Sales & Marketing | 1 comment

I have a weakness for chocolate. One of my hobbies is sampling cocoa-based confections from around the world. When I was in high school, my...

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12 Most Dangerous Biases to Consider When Making Business Decisions

Posted by + on Feb 7, 2013 in Blog, Business, Communication, Education and training, Inspiration, Relationships, Sales & Marketing, Talent & Professional Development | 4 comments

You can’t be in business without making decisions. You probably make hundreds of decisions every day, most of which are made quickly...

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12 Most Royally Right Ways to Lead (Lessons from Henry VIII)

Posted by + on Feb 6, 2013 in Blog, Business, Character & Ethics, Inspiration, Leadership & Management, Professional & Personal Development, Relationships, Talent & Professional Development, Vision & Strategy | 20 comments

Henry VIII has been an irresistibly fascinating figure for more than 50 years. He went from a young king who was considered handsome,...

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12 Most Ultimate “U” Ultraisms of Uber-Great Leaders

Posted by + on Jan 28, 2013 in Blog, Business, Character & Ethics, Entrepreneurship, Inspiration, Leadership & Management, Professional & Personal Development, Relationships, Talent & Professional Development, Vision & Strategy | 10 comments

“Life takes on meaning when you become motivated, set goals and charge after them in an unstoppable manner.” ~ Les Brown Successful...

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12 Most Out of This World Leadership Lessons from Star Wars

Posted by + on Jan 22, 2013 in Blog, Business, Character & Ethics, Inspiration, Leadership & Management, Mentoring, Professional & Personal Development, Relationships, Talent & Professional Development, Vision & Strategy | 0 comments

A long time ago, in a galaxy far, far away, a trilogy was born that was so epic people discussed it for years to come. There were explosive...

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12 Most Profound Quotes from Mark Zuckerberg

Posted by + on Jan 15, 2013 in Blog, Business, Character & Ethics, Communication, Customer Service, Entrepreneurship, Inspiration, Networking, Relationships, Technology, Vision & Strategy | 1 comment

Mark Zuckerberg is one of the most interesting and debated people of our generation. He started Facebook at 19 and, even though people...

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