12 Most Useless Business Names

Posted by on Aug 11, 2011 in Business, Customer Service, Sales & Marketing, Uncategorized | 13 comments

Unfortunately, many companies launch without giving a lot of thought to their name. What might seem like a good idea around a kitchen table...

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12 Most Important Ways to Build Brand Advocates

Posted by on Aug 10, 2011 in Blog, Business, Customer Service, Sales & Marketing, Talent & Professional Development | 53 comments

Successful social media marketing is all about relationships, with the highest ROR (Return on Relationship) coming from relationships with...

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12 Most Mundane Ways Marketing Is Like Working Out

Posted by on Aug 8, 2011 in Blog, Business, Sales & Marketing | 27 comments

So, yeah, we know the title needs to be more “catchy” with a word other than mundane to up the clicks, readership, stickiness...

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12 Most Common Mistakes of Small Business

Posted by on Aug 8, 2011 in Blog, Business, Customer Service, Leadership & Management, Sales & Marketing | 25 comments

Many of us face challenging economic times with uncertain tax and new mandates that causes business planning challenges. It’s been my...

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12 Most Impactful Ways You Can Give Little Extras To Enhance Customer Experience

Posted by on Aug 5, 2011 in Business, Sales & Marketing | 10 comments

A dozen ways to go the ‘extra mile’ Roger Staubach once said, “There are no traffic jams on the extra mile.”. Are...

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12 Most Clever Guerrilla Marketing Campaigns

Posted by on Aug 4, 2011 in Blog, Business, Sales & Marketing | 18 comments

Although social media marketing is a large part of the campaigns I run for my clients, I’m growing weary of the fixation on this channel....

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12 Most Valid Reasons You Should Disqualify a Prospective Client

Posted by on Aug 4, 2011 in Blog, Business, Entrepreneurship, Leadership & Management, Sales & Marketing | 32 comments

You need to improve your sales. You need new clients. You found someone who is receptive to your message and willing to meet with you. You...

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12 Most Cool Ways Trusted Advisors Are Like Superheroes.

Posted by on Aug 2, 2011 in Blog, Business, Leadership & Management, Sales & Marketing | 76 comments

We’ve made a study of learning from and about Trusted Advisors over the last few years. We’ve spoken to many a client and colleague to...

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12 Most Annoying Behaviors of Sales People

Posted by on Aug 1, 2011 in Blog, Business, Sales & Marketing | 44 comments

Sales people are notorious for being annoying. The telemarketer who interrupts your dinner. The used car salesman that chases you around...

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12 Most Magical Words for Exponentially Growing your Marketing Power

Posted by on Aug 1, 2011 in Blog, Business, Sales & Marketing | 26 comments

There is only one way to grow your sales exponentially. It’s a concept we can all agree on, but most don’t know the secret sauce for...

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